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Customer Service

  • Shipping & Delivery

    Shipping costs vary with every order. All shipping options and costs will be calculated for you in the “Shipping Information” section during checkout. Shipping costs will be calculated based on weight of package, shipping location and other various UPS charges.

  • Privacy & Security

    Thank you for accessing the website (the "Site") of Just One ("Just1," "we" or "us"). At Just One, we are committed to protecting the privacy and security of your personal information. To learn more, please read this privacy policy that follows (the "Privacy Policy"). This Privacy Policy describes the types of personal information we may collect, how we may use this information and when (under certain circumstances) we may disclose this information. This Privacy Policy also details the steps we have taken to secure your personal information. By visiting our Site, you accept the practices

  • Returns & Replacements

    At Just One we understand if you are not happy with your order or if you ordered the wrong item.

    • Please login to your account
    • From your Dashboard, select "Return" for the order containing the item(s) you wish to return.
    • You can use your original Just One shipment box, or any unmarked cardboard box — just make sure there's no existing shipping labels or stickers on the box!
    • Mail your package back to Just One
  • Ordering

    Our inventory system is always up to date. If a product is listed on the Just One website then it is available for purchase.

  • Payment, Pricing & Promotions

    Just One accepts Visa, MasterCard, American Express, Discover and Paypal. We do not accept checks or cash at this time. PLEASE NOTE that we only accept one form of payment per order.

  • Viewing Orders

    Login to your account to view current and past orders from Just One.

  • Payment, Pricing & Promotions

    From time to time Just One will have promotional discounts for products. Please check back on a regular basis and feel free to sign up for our monthly newsletter.